Copyright & Intellectual Property Policy

1. User content and licence

You retain the intellectual-property rights you already hold in content submitted to DFF Reach. The Terms give DFF Reach a limited, non-exclusive permission to store, process, resize, transform, transmit and publish that content only as needed to provide the service and carry out your instructions.

You are responsible for obtaining licences, model or location releases, music rights, trademark permission and any other approval required for the intended destination and territory.

2. DFF Reach materials

DFF Reach software, original interface, documentation, branding, copy and controlled assets are owned by or licensed to their respective rights holders. Access to the service does not transfer those rights.

Do not copy, redistribute, frame, resell or create confusingly similar service materials except where the agreement or mandatory law permits it.

3. Submitting an infringement notice

Send a notice to support@directfoodfinder.com with the subject “DFF Reach IP notice”. A complete notice helps DFF Reach identify the relevant material and avoid restricting lawful content.

• Identify the copyrighted work, trademark or other right claimed to be infringed.
• Identify the exact DFF Reach URL, media, post, workspace reference or other material concerned.
• Provide the rights holder's name and reliable contact information.
• Explain the reporter's authority to act for the rights holder.
• Include a good-faith statement that the disputed use is not authorised by the rights holder, its agent or law.
• Confirm that the information is accurate and that the reporter understands that a knowingly false notice may create legal liability.

4. Review and action

DFF Reach may ask for clarification, preserve relevant evidence, restrict access to stored material, stop a pending publication or notify the affected user. Published material held by an external provider may also need to be reported directly to that provider.

DFF Reach will not determine complex ownership disputes that require a court. Where the claim is genuinely contested, the parties may need to resolve it through the appropriate legal process.

5. Counter-notice

A user who believes material was restricted by mistake may send a counter-notice identifying the material, explaining the lawful basis for use and providing contact information and evidence reasonably necessary to assess the response.

DFF Reach may share the counter-notice with the original reporter where lawful and may restore material if the claim is withdrawn or not pursued, unless another legal, provider or safety rule prevents restoration.

6. Repeat or serious infringement

DFF Reach may restrict or terminate accounts that repeatedly or seriously infringe rights, submit fraudulent notices or use the service to evade provider enforcement. Decisions should consider the reliability of notices, counter-notices and the surrounding evidence.

7. Trademark, brand and impersonation reports

Use the same contact route for unauthorised trademark use, false affiliation or brand impersonation. Explain the registered or unregistered right, territory, disputed use and likely confusion.

A disagreement about criticism, parody, comparative advertising or lawful descriptive use is not automatically infringement.

8. Applicable legal procedures

Different countries provide different notice and counter-notice systems. DFF Reach will apply a mandatory local process when verified and applicable.

This page does not claim that DFF Reach has completed a particular statutory agent registration or safe-harbour form in every jurisdiction. A rights holder may ask for the route applicable to a specific country.